Just what it says! a selection of characters make a grand entrance down the magnificent main staircase in reception. I saw it a few weeks ago and the characters included Goofy, Pluto,Donald,Pinnochio,Gipetto,Gideon,Mickey and Minnie. When they get to the bottom of the stairs they do meet and greets with all the kids there. It's nothing that great, but is a nice little event.