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Disneyland Paris Trip Planning / Re: Trip on 14/02 - 18/02
« Last post by haribosmum on Yesterday at 02:46:00 PM »
we're there similar dates, Friday 14th both parks shut at 7pm so Illuminations and the Studio night time show Galactic celebration will be at those times.  If eating in hotel or village really need at least 45mins to comfortably watch them and join the crowds to get out.   sat & sun  both shut at 8pm.  17th/18th Disney 8pm, Studios 7pm.  I think the main parades will be 5pm at that time (it has been on previous trips). 

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Disneyland Paris Trip Planning / Re: Trip on 14/02 - 18/02
« Last post by claire2281 on January 23, 2020, 08:34:15 AM »
Also check the closing times of the park that week which you can also find on the website - if you want to watch the fireworks, don't book anything for about an hour after the published closing time.
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Disneyland Paris Trip Planning / Re: contacting DLP regarding payment
« Last post by sentosa on January 22, 2020, 06:21:14 PM »
Hi, yes they do take it out automatically , we go 3 times a year and they usually do as you can request it when you book,but nothing is showing on my bank at the moment. Like you say will have to try phoning again.
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Disneyland Paris Trip Planning / Re: Trip on 14/02 - 18/02
« Last post by Mushu_Stitch on January 22, 2020, 05:06:49 PM »
If you go on the Disneyland website you can download a copy of the programme for the parks which has parade times, etc. They update it each week but considering their seasonal events that are going to be running in February are running now I can't imagine it is going to change drastically from the timings in the current programme. It will give you a guideline at the very least. Unfortunately this seems to be the only way to plan ahead like that unless you want to risk leaving it until the few days just before you go.

Hope that helps! :)
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Disneyland Paris Trip Planning / Re: contacting DLP regarding payment
« Last post by Mushu_Stitch on January 22, 2020, 05:03:17 PM »
I think by phone is the only way. And not to throw a spanner in the works but are you sure payment was meant to be taken automatically? I am unaware of them doing such a thing unless it is immediately at time of placing the booking and they take the full value. We had booked a package last year and paid a deposit at the time we booked. We then had a payment deadline of 18th December but all details we received said we had to manually contact them to arrange final payment and there was nothing about it automatically being taken. Might be worth checking this.

Either way, sorting final payment was a headache because of having to do it over the phone. I was going to simply log in online and pay that way but like you mentioned it only ever came up with an error message. I phoned DLP, stayed on hold for 50 mins, went through payment just for it to be blocked (as my bank is too proactive about fraud and blocked my card because it was a "suspicious payment"), had to hang up, call my bank, get my card unblocked and a record put on saying the payment is definitely me, called DLP back, stayed on hold for another 45mins and then finally sorted payment!! It was such a nightmare!

I think you are going to just have to go on hold and live with it unfortunately. After the first time I was on hold I did check if there was an alternative way so I didn't have to go on hold again but it seems contacting them by phone for a payment related issue is your only option. Try calling at an off peak time if you can then hopefully the hold time will be much less

Hope you get it all sorted!  :)
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Disneyland Paris Trip Planning / contacting DLP regarding payment
« Last post by sentosa on January 22, 2020, 04:49:02 PM »
I have tried to reach DLP regarding my booking, the payment should have been automatically paid before the 18th Jan I have  not had anything taken from my bank account and I was worried that it has not been paid. I went onto my disney account and everytime I go to the payment page it says there is a problem .I have been hanging on the phone for an hour,before I lost the will to live and hung up. I tried making another booking, knowing a chat help would show up, but they said thats down also. This has been going on for 4 days now. Anyone know another way to contact them?
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Disneyland Paris Trip Planning / Re: Lineberty question
« Last post by NCC1701Q on January 22, 2020, 06:32:59 AM »
Yes, you can specify the number of people you are visiting with in the app.
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Videopolis / Re: dlrpfans videos
« Last post by filipv on January 21, 2020, 10:21:34 AM »
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Disneyland Paris Trip Planning / Lineberty question
« Last post by jsync on January 21, 2020, 01:28:04 AM »
Hi,

I've seen that you have to use the Lineberty app for some meet and greets.  Are you able to get a pass for 2 adults and a 4 year old at the same time?  Is this something you can do in the app?

Thanks!
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Disneyland Paris Trip Planning / Trip on 14/02 - 18/02
« Last post by jsync on January 20, 2020, 11:29:16 PM »
Hi,

We are going to DLP for the first time on 14/02 - 18/02, staying in the park.  We'd like to see the parades and fireworks, what time should I be booking the evening meals for? 

Many thanks!
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