ADVERTISEMENT - LOGIN OR REGISTER TO HIDE

Meeting Characters via an App

Author Topic: Meeting Characters via an App  (Read 1517 times)

tigger1974

  • Hakuna Matata
  • ***
  • Posts: 159
  • Tiggers are wonderful things !
Meeting Characters via an App
« on: June 19, 2018, 11:23:39 AM »
Just wondering how do people feel about some character meet and greets now being only available to people who have access to certain apps?
I may be in a minority here but I do not own a smartphone (I'm sure there are others who don't lol) and think it is sad that now not everyone can meet some of Disney's biggest stars.
I'm not talking about the Marvel encounters here I'm talking about Mickey Mouse (!) and Buzz Lightyear. I know you can meet Mickey without an app in Disneyland Park but this is not true of Buzz and a great many guests love him.
I do understand that queues are annoying - I don't like them myself - but I believe meet and greets should be available to all guests.
Would be interested to know your opinions.

TTFN
'05 Santa Fe
'07 Newport Bay
'08 Santa Fe
'09 Disneyland Hotel
'10 Santa Fe
'12 Sequoia Lodge
'13 Santa Fe
'14 New York
'15 Sequoia Lodge
'17 Sequoia Lodge (Golden Forest)
I also visited in '98, '00, '02 & '03 and stayed offsite

Zee79

  • Substitutiary Locomotion
  • *****
  • Posts: 1197
Re: Meeting Characters via an App
« Reply #1 on: June 19, 2018, 11:46:49 AM »
I do own a smart phone but not really keen on meets being via an app. A lot of people are losing out meeting characters.


Nioli

  • Give a little whistle
  • **
  • Posts: 29
Re: Meeting Characters via an App
« Reply #2 on: June 19, 2018, 12:15:48 PM »
I was skeptical about the app as well, but honestly meeting Spider-Man using it back during the initial test last November one hundred percent sold me on it.

When my time came up on the app I only had to wait for about a minute before I was meeting with Spider-Man (in what turned out to be my all time favourite character experience, though that was mostly unrelated to the queue system). Meanwhile that same day I queued for well over an hour to get a picture with Minnie in her Christmas outfit. The two experiences don't even compare!

I realise that it must suck for people who don't have smartphones, but it really does make for a much better meet and greet experience when you don't have to stand in a massive line beforehand.

Becki

  • Give a little whistle
  • **
  • Posts: 14
Re: Meeting Characters via an App
« Reply #3 on: June 19, 2018, 12:21:09 PM »
I have just back from Disneyland and the app system is ridiculous I do not have a smartphone my husband did we tried everyday for captain America the second it opened he would get through and then it would say error then they would be gone. After a couple of days my husband had problems with his phone and it was no longer connecting we were told to go to the meet at 9.45 to see if the cast members could help. This was the most uncomfortable experience and I was actually scared at some point that fights were going to break out. From the moment the parks opened people started gathering and the min app became available everyone tried, not one person that had been waiting for and hour and a half got a slot this meant a lot of angry people a lot of cast members not able to calm situation. I did feel for them however Disneyland has advertised marvel summer, they then brought out package which excluded people itís exsiting booking not being able to add it then a few days before our trip they made it so you could add package to exsiting booking however this would have cost me £430 and I had just got the premium meals plan. Captain America was the only marvel character people without these packages could see they then made pretty impossible to see him and many of the people who finally exploded had been there for the start spent 5 days trying and were going home without seeing him.

This unfortunately means should Disney continue to roll out this system we wonít be going back I actually have no problem queuing I will turn up early and line up. Disney is about the character as much as the rides for us and this system just seemed to cause upset and frustration. It definitely wasnít the happy place it should have been.
« Last Edit: June 19, 2018, 12:23:43 PM by Becki »

wimmekepunk

  • Give a little whistle
  • **
  • Posts: 75
Re: Meeting Characters via an App
« Reply #4 on: June 19, 2018, 05:18:11 PM »
I don't really mind an app but I do mind the fact that it is yet another app. I would think that Disney would be able to integrate the virtual queue in the already existing Disneyland Paris app.
dec2018 WDW Pop Century+Old Key West
oct2018 DLP Sequoia
jun2018 DLP Sequoia
apr2018 DLP Sequoia
sep2017 DLP Off Site
jan 2017 DLP Sequoia
oct 2016 DLP Sequoia
sep 2016 WDW Saratoga Springs
jun 2016 DLR Off Site
apr 2016 DLP Sequoia
jan 2016 DLP Sequoia
dec 2015 DLP Sequoia
oct 2015 WDW Off Site
jun 2015 WDW Off Site
apr 2015 DLP Sequoia
oct 2013 DLP Off Site
apr 2013 DLP Off Site
mar 2013 WDW Bay Lake Tower
dec 2012 DLP Off Site
oct 2012 DLP Off Site
apr 2012 DLP Off Site

claire2281

  • You can fly! You can fly! You can fly!
  • *****
  • Posts: 797
    • The Grown Up Mouse
Re: Meeting Characters via an App
« Reply #5 on: June 19, 2018, 06:26:19 PM »
I don't really mind an app but I do mind the fact that it is yet another app. I would think that Disney would be able to integrate the virtual queue in the already existing Disneyland Paris app.

They should be able to but DLP is VERY behind the times when it comes to technology. It's pretty terrible tbh and something they've said they're working on (online restaurant booking for example) but of course they're already behind and these things can't be created, tested and installed particularly quickly.


My Trips:
03/2009 DCR -- 07/2009 DLH -- 03/2010 Cheyenne -- 07/2010  DLH -- 12/2010 SL -- 03/2011  Cheyenne -- 08/2011 NBC -- 12/2012 HNY -- 03/2013  Cheyenne - 12/2014 SL -- 03/2016 Cheyenne -- 07/2017  Cheyenne - 12/2017 SL - 08/18 - Cheyenne

tigger1974

  • Hakuna Matata
  • ***
  • Posts: 159
  • Tiggers are wonderful things !
Re: Meeting Characters via an App
« Reply #6 on: June 23, 2018, 12:29:54 PM »
Since I started this thread I have contacted a DLP help service on Twitter (sorry!) and they responded by saying that "if you don't have a smartphone, a cast member can make the booking for you"
Has anyone had any luck with this? Does it work at all?

Again I'm curious to hear of your experiences.

TTFN
'05 Santa Fe
'07 Newport Bay
'08 Santa Fe
'09 Disneyland Hotel
'10 Santa Fe
'12 Sequoia Lodge
'13 Santa Fe
'14 New York
'15 Sequoia Lodge
'17 Sequoia Lodge (Golden Forest)
I also visited in '98, '00, '02 & '03 and stayed offsite

polar vixen

  • Substitutiary Locomotion
  • *****
  • Posts: 1200
Re: Meeting Characters via an App
« Reply #7 on: June 23, 2018, 02:45:34 PM »
We got to the studios twice for 9.15 tried to book at 9.45 managed to get an incredible slot of end of the day and no luck with capt. America. Second time spoke to a cast member showing him screen wouldnt load probs with app. He told us to come back at 1 (unlike park info disability card cannot be used) . We went back at 1. Waited 25 mins as no one was around. Spoke to cast member at spidey greet. He eventually made a call and told us someone was coming. 15 mins later said someone would come again. 29 mins later a woman comes and says get here for 2.45 and we'll squeeze you in. But glad id got cast members name on the morning or they wouldn't have believed me. Id rather queue.

tigger1974

  • Hakuna Matata
  • ***
  • Posts: 159
  • Tiggers are wonderful things !
Re: Meeting Characters via an App
« Reply #8 on: June 23, 2018, 02:59:16 PM »
Does not seem to be working very well. I hope, that if this is something DLP is going to continue with, they improve the system.
Personally I'd rather queue too!

TTFN
'05 Santa Fe
'07 Newport Bay
'08 Santa Fe
'09 Disneyland Hotel
'10 Santa Fe
'12 Sequoia Lodge
'13 Santa Fe
'14 New York
'15 Sequoia Lodge
'17 Sequoia Lodge (Golden Forest)
I also visited in '98, '00, '02 & '03 and stayed offsite

donnadaydream

  • Give a little whistle
  • **
  • Posts: 20
Re: Meeting Characters via an App
« Reply #9 on: July 17, 2018, 08:27:46 PM »
What app is it? Just downloaded the main Disneyland Paris one but can't seem to find another in play store

NCC1701Q

  • You can fly! You can fly! You can fly!
  • *****
  • Posts: 514
Re: Meeting Characters via an App
« Reply #10 on: July 18, 2018, 08:00:43 AM »
It's called Lineberty and also works for a bunch of other themeparks.

claire2281

  • You can fly! You can fly! You can fly!
  • *****
  • Posts: 797
    • The Grown Up Mouse
Re: Meeting Characters via an App
« Reply #11 on: July 18, 2018, 10:22:16 AM »
I think it's a good idea in principle because it allows you to go off and do other things, BUT as per usual DLP is rubbish at managing anything technological.

They need to ensure they're evolving this and keeping a careful eye on it - there will always be unforeseen problems with new systems, that's a given. But are they investigating if they're allocating the right number of tickets per slot? Could there be a standby line of set length too?

And why on earth don't they have more Marvel meet and greets on when we know they have the costumes there!


My Trips:
03/2009 DCR -- 07/2009 DLH -- 03/2010 Cheyenne -- 07/2010  DLH -- 12/2010 SL -- 03/2011  Cheyenne -- 08/2011 NBC -- 12/2012 HNY -- 03/2013  Cheyenne - 12/2014 SL -- 03/2016 Cheyenne -- 07/2017  Cheyenne - 12/2017 SL - 08/18 - Cheyenne

MinniesTeaParty

  • Give a little whistle
  • **
  • Posts: 18
Re: Meeting Characters via an App
« Reply #12 on: September 13, 2018, 05:01:21 PM »
Does anyone have any more recent experience with meets using the Lineberty app? We are visiting in November from the US and trying to figure out if we will need to get foreign SIM cards for our phones in order to book. Is there wifi in the park? Do you have to be in the Studios park for the app to work? Is this working at all?

 

ADVERTISEMENT - LOGIN OR REGISTER TO HIDE