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Broken necklace from DLP - how to get a replacement?

Author Topic: Broken necklace from DLP - how to get a replacement?  (Read 773 times)

Lolly_Belle

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Broken necklace from DLP - how to get a replacement?
« on: December 09, 2017, 11:04:26 am »
Iíve just opened a necklace I bought in DLP last week and found the chain is broken 😢 does anyone know how I can go about contacting DLP to get a replacement? Apologies if this has been asked before, I had a quick look back through previous posts but couldnít see anything. Thanks
Sept 1999 - DLP Sequoia Lodge
Jul 2000 - WDW off-site
Oct 2001 - DLP Sequoia Lodge
Mar 2002 - DLP Sequoia Lodge
Nov/Dec 2002 - DLP Sequoia Lodge
Mar 2006 - DLP Disneyland Hotel
Dec/Jan 2008/9 - WDW Swan Hotel
Oct 2014 - DLP Disneyland Hotel
Jul 2016 - DLP Hotel New York
Nov/Dec 2017 - DLP Sequoia Lodge GF
May 2019 - DLP Newport Bay CC

norhel

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Re: Broken necklace from DLP - how to get a replacement?
« Reply #1 on: December 09, 2017, 11:46:54 am »
Iíve just opened a necklace I bought in DLP last week and found the chain is broken 😢 does anyone know how I can go about contacting DLP to get a replacement? Apologies if this has been asked before, I had a quick look back through previous posts but couldnít see anything. Thanks
If you go to https://my-disneyland.disneylandparis.co.uk/contact-us.html
Scroll down to the after sales services, and apparently you can contact dlp.sav@disney.com
Hope this helps.
3 trips to DLP, 2 to WDW



Lolly_Belle

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Re: Broken necklace from DLP - how to get a replacement?
« Reply #2 on: December 09, 2017, 04:53:48 pm »
Thanks norhel!
Sept 1999 - DLP Sequoia Lodge
Jul 2000 - WDW off-site
Oct 2001 - DLP Sequoia Lodge
Mar 2002 - DLP Sequoia Lodge
Nov/Dec 2002 - DLP Sequoia Lodge
Mar 2006 - DLP Disneyland Hotel
Dec/Jan 2008/9 - WDW Swan Hotel
Oct 2014 - DLP Disneyland Hotel
Jul 2016 - DLP Hotel New York
Nov/Dec 2017 - DLP Sequoia Lodge GF
May 2019 - DLP Newport Bay CC

norhel

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Re: Broken necklace from DLP - how to get a replacement?
« Reply #3 on: December 10, 2017, 10:24:46 am »
3 trips to DLP, 2 to WDW



 

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